We at LoveToTease.com strive to stock quality products from reputable manufacturers. If a damaged product gets through our strict standards, we’ll be happy to help with a replacement. Please make sure to follow the charts before ordering any items as we are not responsible if your order the wrong size. Returns are only allowed on defective items as we adhere to strict health and hygiene conditions here at LoveToTease.com.
Defective Returns Only:
- All goods are supplied with a 7 day fault warranty.
- Faulty goods can only be returned for exchange not refund).
How to Get a Replacement:Replacement requests for defective items must be made within 7 days from reception of items.
- Please send us an email at: firstname.lastname@example.org
- Please include your order number and a description of the products defects.
- A customer service representative will assist you in sending the defective item back to our warehouse. Once the defective item is received, you will be sent your tested replacement.
- You will receive a Return Merchandise Authorization (RMA) number and instructions on how to return your item(s). You will need to have this RMA number before shipping your product back to us.
Note: RMA numbers typically take between 48 and 72 hours to complete, so please be patient when waiting for yours! All RMA numbers issued by LoveToTease.com are valid for ten (10) business days. All returns must be received within this period. Late or incomplete returns may be subject to refusal. Any items returned without an RMA number will be automatically returned.